This page establishes the terms and conditions under which the web design and development services offered by RAÚL GONZALO MARTIARENA VALDIVIA, administrator of raulmartiarena.com (Tax ID/RUC 10702016857), may be requested.
These Terms and Conditions are commercial in nature and do not, by themselves, create an employment relationship between the service provider and the client.
By requesting any of the services offered, the client declares that they have read, understood, and accepted these Terms and Conditions, as well as the specific conditions indicated in the corresponding proposal or quotation.
Use and Acceptance of the Service
To contract the services, the client must have the legal capacity required to enter into binding agreements and must have the appropriate authorization to contract the service on their own behalf or on behalf of the company they represent.
The client agrees to use the services in accordance with applicable laws and to provide information and materials that may be legally used in the project.
Service Features
The websites developed will be designed to adapt to different screen sizes, including mobile devices, tablets, and computers, and will be tested on commonly used web browsers.
Compatibility may vary depending on the specific characteristics of the project, browser, device, operating system, plugins, external services, and other factors beyond the developer’s control.
Project Development
Content Management System
The content management system used will be the one agreed upon with the client according to the characteristics of the project, which may include platforms such as WordPress or Shopify.
When applicable, the website will be configured to allow the client to manage certain content independently.
Website Design
The website’s design and structure will be developed according to the characteristics, objectives, and requirements agreed upon for the project.
When applicable, templates, design kits, themes, or existing structures may be used as a starting point and adapted to the project’s identity and needs.
The implementation of a completely custom design or special functionality may require an additional quotation.
Plugins, Tools, and Additional Features
The features and plugins included in the project will be those specified in the corresponding proposal or quotation.
The client may request additional features during development. These may require a new quotation when they involve:
- custom development;
- code modifications;
- integration with external services;
- premium plugins or themes;
- special configurations;
- features not initially included in the project scope.
The cost of licenses, subscriptions, or third-party services will be borne by the client when applicable.
Development
Once the project specifications have been agreed upon and the materials required for development have been received, RAÚL GONZALO MARTIARENA VALDIVIA will implement the website on their own development servers or on a server provided by the client, as agreed.
The development timeframe will be the one indicated in the corresponding proposal or quotation and will depend on the timely availability of the materials, information, and access credentials required.
Content Upload
Depending on the service contracted, the project may include the upload of a specified number of pages, posts, images, or products.
The quantity and characteristics of such content uploads will be determined by the corresponding proposal or quotation.
Additional content uploads may be quoted separately.
Revisions and Progress
During development, the client may review the project’s progress and provide feedback within the agreed scope.
Revisions must relate to the characteristics and objectives initially defined.
The addition of new sections, major structural changes, new features, or modifications that exceed the initial scope may be considered additional work and may require a new quotation.
Project Publication
To publish the website, the client must provide the necessary access credentials to the hosting account, domain, and other services involved, when these are owned by the client.
If the client does not provide the necessary access credentials, an alternative method for publication or delivery will be coordinated.
RAÚL GONZALO MARTIARENA VALDIVIA may create internal backups of the project as a preventive measure and to protect the work performed. These backups constitute an internal backup procedure and do not necessarily imply the delivery of a complete copy of the project to the client, unless such delivery has been expressly agreed upon.
Materials Provided by the Client
The client is responsible for having the necessary rights, permissions, or licenses to use the texts, images, photographs, videos, logos, documents, and other materials provided for the project.
The client agrees not to provide materials that infringe third-party rights or applicable laws.
Project Completion
The project will be considered completed once the agreed features and functionality have been completed, the corresponding publication or delivery has been made, and full payment for the service has been received, unless the proposal or quotation establishes different conditions.
A website redesign, the addition of new features, the implementation of services not initially agreed upon, or work performed after project completion will be considered additional services and may be subject to a new quotation.
Project Development Time
The development timeframe will be established in the corresponding proposal or quotation.
The timeframe will begin once the conditions required to start the project have been met, including, where applicable:
- approval of the project’s scope, structure, and features;
- agreed initial payment;
- delivery of texts, images, logos, and other required materials;
- provision of access credentials to the hosting account, domain, or external services when necessary.
The timeframe may be extended when the client:
- fails to provide the required materials in a timely manner;
- delays approval of project progress;
- requests significant changes to the initial scope;
- requests new sections or features;
- requests modifications that require additional work.
Any significant change to the timeframe will be communicated to the client when its impact can be determined.
Hosting and Domain
When the client does not have hosting or a domain, RAÚL GONZALO MARTIARENA VALDIVIA may recommend or arrange options that are appropriate for the project’s characteristics.
The cost of hosting, domain registration, licenses, external services, and other third-party resources will be borne by the client unless expressly agreed otherwise.
The domain should be registered in the client’s name when applicable.
If the client has their own hosting service, the project may be developed or published on that server, provided that it has the resources and configurations required to properly run the website.
RAÚL GONZALO MARTIARENA VALDIVIA will not be responsible for delays, errors, or incompatibilities caused by configurations, limitations, restrictions, interruptions, or problems originating from the client’s hosting service or third-party services.
Commercial Terms of Service
The start of the project will be subject to the conditions established in the proposal or quotation accepted by the client.
The development timeframe will begin once the requirements necessary to start the project have been fulfilled.
Payment for Services
Payment will be made using the methods agreed upon with the client.
Unless otherwise specified in the proposal or quotation:
- At the start of the project: the agreed-upon advance payment will be made.
- Upon completion of the project: the outstanding balance will be paid before or at the time of final publication or delivery.
The corresponding receipt or invoice will be issued in accordance with the applicable tax regime.
Suspension Due to Lack of Communication
If the client stops responding, fails to provide the required information, materials, or access credentials, or fails to provide the necessary approvals for an extended period, the project may be suspended.
If the lack of communication exceeds 2 months, RAÚL GONZALO MARTIARENA VALDIVIA may consider the project closed, with payments already made being considered payment for the work effectively completed up to that point.
If the client wishes to reactivate a closed or suspended project at a later date, the availability, scope, project status, technical changes, and timeframe will need to be reassessed. Reactivation may require a new quotation.
Service Warranty
The website will have a 30-calendar-day warranty period, beginning on the date of final publication or delivery, to correct functionality errors directly attributable to the implementation performed by RAÚL GONZALO MARTIARENA VALDIVIA and related to the originally contracted scope.
The warranty does not cover:
- new features;
- design changes;
- modifications requested by the client;
- errors caused by modifications made by the client or third parties;
- issues caused by subsequent updates to plugins, themes, WordPress, WooCommerce, or other components;
- issues caused by the hosting service, domain, server, or external services;
- incompatibilities caused by third-party modifications;
- cyberattacks, malware, or vulnerabilities exploited after delivery;
- issues resulting from third-party services that have changed their terms, APIs, or functionality.
Work that does not qualify as a warranty correction may be quoted separately as support, maintenance, or additional development.
Technical Support
The project may include a period of basic support as established in the corresponding proposal or quotation.
Basic support covers questions related to the operation and use of the features included in the project.
The following are not considered basic support:
- new features;
- design changes;
- additional content uploads;
- general maintenance;
- plugin updates or configuration;
- code modifications;
- correction of issues caused by third parties;
- work involving external services;
- development not initially included in the project scope.
These services may be quoted separately.
Requests must be submitted in writing and will be handled according to their priority and availability.
If urgent assistance or support outside regular business hours is required, a special service may be arranged for an additional fee.
Development and SEO Practices
RAÚL GONZALO MARTIARENA VALDIVIA agrees not to deliberately use unlawful search engine optimization techniques or practices commonly known as black-hat SEO that could result in penalties for the client’s website.
Such practices include, among others, backdoors, cloaking, link farms, spam, deliberate content duplication for manipulative purposes, and other similar techniques.
However, no specific position in search engine results is guaranteed, as rankings depend on multiple factors and on external services such as search engines.
Confidentiality and Data
RAÚL GONZALO MARTIARENA VALDIVIA will treat as confidential any non-public information provided by the client that is necessary for the provision of the service.
Personal data will be processed in accordance with the Privacy Policy published on this website and with applicable personal data protection laws.
Client information will not be deliberately used for purposes unrelated to the provision of the service, unless authorization, a legal obligation, or another lawful basis permits such processing.
Intellectual Property and Development Resources
Materials provided by the client will remain the property of their respective owners.
Licenses, themes, plugins, photographs, fonts, graphic resources, and other third-party elements will be subject to their own terms of use and licensing conditions.
The technical knowledge, working methods, general structures, tools, reusable code snippets, configurations, and proprietary resources used during development are not transferred to the client as exclusive property unless expressly agreed otherwise.
Confidential materials, exclusive content, or original graphic elements belonging to the client will not be deliberately reused to create a website for a third party.
Force Majeure
RAÚL GONZALO MARTIARENA VALDIVIA will not be responsible for interruptions or delays caused directly or indirectly by circumstances beyond their reasonable control.
These may include, among others:
- widespread Internet service failures;
- interruptions affecting servers or third-party services;
- large-scale power outages;
- natural disasters;
- earthquakes;
- fires;
- accidents;
- government restrictions;
- social unrest or emergency situations;
- wars or other force majeure events.
When possible, the client will be informed of the situation, and reasonable efforts will be made to resume the service or adjust the affected deadlines.
Changes to the Terms and Conditions
RAÚL GONZALO MARTIARENA VALDIVIA reserves the right to modify, update, or expand these Terms and Conditions when necessary, particularly in response to changes in the services offered, work processes, or applicable laws.
Any changes will be published on this page.
The terms applicable to a project will be those accepted by the client at the time the service is contracted, unless both parties subsequently agree to specific modifications.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of Peru.
The parties will attempt to resolve directly any disagreement or dispute related to the provision of the service.
If an agreement cannot be reached, any dispute will be submitted to the competent authorities and jurisdiction in accordance with applicable Peruvian law.
Nothing in these Terms and Conditions is intended to limit any rights that consumers or users may have under mandatory applicable laws.
Termination of the Service
The service may be terminated by mutual agreement, upon completion of the project, due to a breach of the agreed obligations, or for any other reason established in these Terms and Conditions or applicable law.
Where applicable, outstanding payments will be determined according to the work effectively performed and the specific conditions accepted for the project.
Last updated: October 8, 2026.
